1 Have you visited us before ?

2 Taking a patient's name, address, telephone number
Filling out a registration card

3 Making appointments: Days, dates, times

4 Types of treatment

5 Questions about medical history

6 Symptoms: Asking what the problem is
Asking how long the patient has had the problem

7 Explaining treatment

8 Giving brushing instructions
Asking patients questions about brushing

9 Giving advice: Telling patient what they shoud or shoud not do

10 Understanding patient questions
How to ask questions

11 Giving advice to a patient who is going to have a tooth extracted

12 Telling a patient about medicine
Giving directions to a pharmacy

13 Explaining where to pay, the cost of treatment
and the price of dental products

14 What do dental hygienists need for the job ?
What's a typical day for a DH ?